Top Things to Know

Digital Banking Important Information

What does MVB need from me?

  • Prior to conversion, please make sure your email address and mobile phone are up to date.
  • If you haven’t logged in within the past 18 months, your OLB will not be converted. Please login prior to January 22,2024 to ensure your OLB profile is converted to the new platform.
  • The first time you log-in to the new digital experience, it is important that you do not stop. If you do, your account will be locked and you will need to call MVB for assistance.
  • When you login to the new experience for the first time, please check your alerts and any future dated transactions. For personal clients, this includes external transfers or MVB account transfers. For business clients, this includes future dated or recurring ACH transactions.
  • Please delete any Wire templates or ACH batches that are no longer used by your company. This will improve your experience in the new platform and reduce the volume of outdated information in your system.

Things to Know

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