MVB clients can expect a wide array of innovative features:
· Connect with our support team with live chat.
· Attach images, such as receipts, to your transactions.
· Customize your dashboard to fit your needs.
· Send funds to others with or without an MVB account for free.
· Categorize your transactions with tags.
· Know that your account is safe with improved security features.
How do I know if I’ll be impacted by this change?
Any MVB clients who use MVB’s Personal Online Banking site or the MVB Mobile App will receive the enhanced experience.
Here are some important dates to keep in mind:
Thursday, August 8
At 4 p.m., the Bill Pay feature will be temporarily disabled for this upgrade. Any Bill Pay settings already in place will function as usual; however, the option to create a one-time payment will be temporarily unavailable until Monday, August 12.
Friday, August 9
At 4 p.m., Online Banking and the MVB Mobile App will be temporarily disabled for this upgrade. Access to both will be restored on Monday, August 12.
Monday, August 12
At 8 a.m., the new Online Banking site and new MVB Mobile App will be live! Bill Pay will also be reenabled at this time. You’ll need to remove your current MVB Bank app and download the new app, titled MVB Banking from the App Store or Google Play.
Monday, August 12
The cutoff time to transfer funds electronically will be extended from 6 p.m. to 7 p.m. Monday through Friday.
Why is MVB Bank making this change?
By upgrading to a more robust and efficient online banking and mobile banking platform, we’re fulfilling MVB's purpose to be your trusted partner on the financial frontier, committed to your success.
· Trusted partners – Earning and maintaining your trust means providing you a trustworthy platform for managing your finances.
· On the financial frontier – Offering improved online and mobile banking is aligned with our dedication to remain on the financial frontier, providing the newest and best in banking platforms.
· Committed to your success – The more easily and efficiently you can manage your money, the happier and more successful you will be.
Stay tuned! As we approach our launch date of August 12, more information and details will be provided on this page.
Have additional questions?
Email Team MVB at ClientSupport@MVBbanking.com
Call Team MVB at 844-MVB-Bank
Or stop by your local MVB banking center to speak to a Team member in person.