Amazon Email Scams

Phishing scams are getting harder to identify with cybercriminals finding clever new ways to deceive even the most cautious individuals. One of the most common scams is an email posing as a Customer Service member from the popular online retailer Amazon.  

What does an Amazon scam look like?

An email is sent from an address much like one you might expect from Amazon – notifying the user of a problem with their account or payment information.

The goal of this email is to get the user to think that they need to confirm an order (that they did NOT place) or update their account information.

By clicking the link or calling the number given, the scammer is going to trick the user into giving up sensitive information.  

Why are Amazon Email Scams dangerous? 

Amazon email scams target your personal, financial, and/or Amazon account information. 

They can also be used to download a virus or other harmful software to your device by enticing you to click a harmful link within the email.

Here are a few ways you can identify an Amazon Scam email:

What to do if you believe you’re a victim of an Amazon scam:

Immediately log into your Amazon account, change your password, and click “Sign Out of Everything” to prevent a scammer from accessing your account. Next, turn on dual factor authentication.

Once you’ve taken the steps to secure your Amazon account, it’s a good idea to contact your bank or credit card company to inform them that your financial information may have been stolen.

Lastly, report the scam to Amazon and the Federal Trade Commission.

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